Booking API
operationalUptime (30d): 99.97%
P95 response time: 182 ms
Status
Customer-visible service availability and incident history.
Last updated: 3/11/2026, 12:00:00 AM
Overall status
operationalAll monitored services are operational.
Service status
Merchant Dashboard
operationalUptime (30d): 99.95%
P95 response time: 236 ms
Shopify Sync Pipeline
operationalUptime (30d): 99.9%
P95 response time: 264 ms
Incident history
Increased booking API latency
resolved2/28/2026, 2:09:00 PM - 2/28/2026, 2:43:00 PM | minor
A database query plan regression increased p95 response times for booking lookups.
Impact: Some booking requests exceeded latency SLOs.
Remediation: Rolled forward with index hint fix and expanded query-plan regression checks in release validation.
Delayed webhook ingestion
resolved2/14/2026, 7:21:00 AM - 2/14/2026, 8:05:00 AM | minor
A worker concurrency configuration lowered webhook throughput after deployment.
Impact: Shopify update events processed later than expected.
Remediation: Restored worker concurrency defaults and added deployment guardrails for background worker capacity.